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Our refund\n                policy is designed to be as accommodating as possible while\n                ensuring that our university partners and research companies can\n                plan and manage their schedules effectively.\n              </span>\n              <div className=\"my-2 px-2\">\n                <h5 className=\"p3 font-bold\">Cancellation and Refund:</h5>\n                <ul className=\"mx-6 list-disc\">\n                  <li>\n                    <span className=\"p3 font-bold\">Full Refund:</span> Customers\n                    are eligible for a full refund of the booking cost if the\n                    cancellation is made within the designated threshold period\n                    prior to the scheduled booking date.\n                  </li>\n                  <li>\n                    <span className=\"p3 font-bold\">\n                      Non-Refundable Platform Fee:\n                    </span>{\" \"}\n                    Please note that the Second Lab platform fee is not\n                    refundable under any circumstances. This fee covers the\n                    costs associated with facilitating the booking process and\n                    is retained to maintain the quality and efficiency of our\n                    services. However, in exceptional cases such as equipment\n                    malfunction or facility-related issues, clients may apply\n                    for a refund, subject to review and approval based on the\n                    specific circumstances of the disruption.\n                  </li>\n                </ul>\n                <h5 className=\"p3 mt-3 font-bold\">Threshold Period:</h5>\n                <span className=\"w-full\">\n                  Each lab sets its own threshold period for cancellations\n                  eligible for a full refund, based on the type of equipment and\n                  lab operations. Please review the specific threshold period\n                  for your booking at the time of reservation.\n                </span>\n                <h5 className=\"p3 mt-3 font-bold\">Processing Refunds:</h5>\n                <span className=\"w-full\">\n                  Initiating a Refund: To request a cancellation and refund,\n                  please follow the instructions provided in your booking\n                  confirmation email or contact our customer support team for\n                  assistance. Refund Timing: Refunds will be processed back to\n                  the original method of payment within 7-10 business days from\n                  the cancellation request. The exact timing may vary depending\n                  on your bank or credit card issuer.\n                </span>\n                <h5 className=\"p3 mt-3 font-bold\">Exceptions:</h5>\n                <span className=\"w-full\">\n                  In certain exceptional circumstances, Second Lab may consider\n                  refund requests outside the threshold period on a case-by-case\n                  basis. These requests should be directed to our customer\n                  support team, providing detailed reasons for the exception.\n                </span>\n              </div>\n              <div className=\"my-2\">\n                We value your trust in Second Lab and strive to make your\n                experience with us as positive and productive as possible. For\n                any questions regarding our refund policy or to discuss your\n                booking, please don&apos;t hesitate to get in touch with our\n                support team at{\" \"}\n                <a href=\"mailto:support@secondlab.com.\">\n                  support@secondlab.com.\n                </a>\n              </div>\n            </div>\n          </div>\n        </div>\n      </div>\n    </div>\n  );\n}\n","import Head from \"next/head\";\n\nimport { RefundPolicy } from \"@/components/docs/refund-policy\";\nimport MainLayout from \"@/components/main-layout\";\n\nexport default function RefundPolicyPage() {\n  return (\n    <>\n      <Head>\n        <title>Refund Policy | Second Lab</title>\n        <meta name=\"description\" content=\"Refund Policy\" />\n      </Head>\n      <RefundPolicy />\n    </>\n  );\n}\n\nRefundPolicyPage.getLayout = function getLayout(page: any) {\n  return <MainLayout isPublic>{page}</MainLayout>;\n};\n"],"names":["window","__NEXT_P","push","__webpack_require__","Breadcrumb","param","list","className","react_jsx_runtime__WEBPACK_IMPORTED_MODULE_0__","jsx","div","cn","map","item","link","jsxs","Fragment","Link","href","title","name","ChevronRight","strokeWidth","concat","RefundPolicy","user","useAuthStore","userType","getUserType","jsx_runtime","id","getHostingUrl","h1","span","h5","ul","li","a","RefundPolicyPage","Head","meta","content","getLayout","page","MainLayout","isPublic"],"sourceRoot":""}