Privacy Policy
Last Updated: March 11, 2024
We at Second Lab, LLC (“Second Lab,” “we,” “us,” “or,” “our”) created this privacy policy (“Privacy Policy”) so that you will know how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Second Lab in connection with our website, secondlab.com (the “Site”).
BY ACCESSING THIS SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. SECOND LAB RESERVES THE RIGHT TO CHANGE THE PRIVACY POLICY AT ANY TIME AND WITHOUT NOTICE TO YOU. CAPITALIZED TERMS NOT DEFINED IN THIS PRIVACY POLICY SHALL HAVE THE MEANING SET FORTH IN OUR TERMS AND CONDITIONS.
1. Information We Collect.
Personal Information
We only collect personal information that you voluntarily provide to us. When you sign up to become a user of the Site (“User”), you will be asked to provide us with certain personal information, such as your first name, last name, phone number, postal address, and email address. In this Privacy Policy, we refer to this information as “Personal Information.”
Usage Information
Like most websites, we use automatic data collection technology when you visit the Site to record information that identifies your computer, to track your use of our Site, and to collect certain basic information about you and your surfing habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the Site (the “Usage Information”).
We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Site.
We do not collect Personal Information in this way, but if you’ve provided us with Personal Information, we may associate that information with the information that is collected automatically. Automatic data collection may be performed on our behalf by our services providers.
2. How We Use Your Information.
We may use your Personal Information and Usage Information in a manner that is consistent with this Privacy Policy and the context of our relationship with you. We will use your Personal Information and Usage Information collected through the Site for the following purposes:
(a) To respond to your requests and provide you services;
(b) To respond to your inquiries and contact you about changes to the Site;
(c) To send you notices (for example, in the form of emails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
(d) To send you information we think you may find useful or that you have requested from us;
(e) To enhance and improve the Site or our services, such as through personalized features and content;
(f) To analyze the use of the Site and the people visiting to improve our content and Site;
(g) To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law;
(h) For any other purposes disclosed at the time the information is collected or to which you consent; and
(i) As otherwise specifically described in this Privacy Policy.
3. Disclosure of Personal Information to Third Parties.
We do not disclose your Personal Information to third parties for their direct marketing purposes.
We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.
If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets.
We may disclose your Personal Information and Usage Information to government authorities and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We may also disclose your Personal Information and Usage Information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of this Site, or anyone else that could be harmed by such activities.
4. How We Protect Your Information.
We take commercially reasonable steps to protect the Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via email.
5. Your State Privacy Rights.
State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information as further described below.
California Residents
If you are a resident of California, you have specific rights regarding your Personal Information under the California Consumer Privacy Act (CCPA).
Right to Know: You have the right to request that we disclose what Personal Information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of your Personal Information collected or maintained by us, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services;
Charge different prices or rates for goods or services by granting discounts or other benefits or imposing penalties;
Provide you with a different level or quality of goods or services; or
Suggest receiving a different price or rate for goods or services, or a different level or quality.
Right to Opt-Out: You can opt out of the selling of your Personal Information. Please note that we do not sell (as such term is defined in the CCPA) the personal data we collect (and will not sell it without providing a right to opt-out).
Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia Residents
Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia each provide their state residents with rights to:
Confirm whether we process their Personal Information.
Access and delete certain Personal Information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.
Correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
Opt-out of personal data processing for:
Targeted advertising (excluding Iowa);
Sales; or
Profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights, please email us at support@secondlab.com.
6. Modifying your Personal Information.
Please notify us of any updates to your Personal Information by emailing us at support@secondlab.com.
7. Your Choices.
If you wish to stop receiving promotional emails, you may do so by e-mailing support@secondlab.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email.
8. Links.
The Site may contain content, services, advertising and other materials that link to websites operated by third parties. We have no control over those other sites, and this Privacy Policy does not apply to them. Please refer to the privacy policies of those sites for more information on how the operators of those sites collect and use your Personal Information.
9. Important Notice to Users Outside the U.S.
The Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Site you consent to this transfer.
10. Changes to This Privacy Policy.
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time and will post any changes on the Site as soon as they go into effect. By accessing the Site after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.
11. How to Contact Us.
If you have questions about this Privacy Policy, please email us at support@secondlab.com, with “PRIVACY POLICY” in the subject line.